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Waterpark Questions and Answers

Waterpark Questions and Answers

How early should I arrive for my Session?

We recommend you arrive 45 minutes before your slot. That gives you time to book in, get changed and have your briefing. Briefings start 10 minutes before the start of your session; you must be there for your safety briefing.

Can I take part if I’m pregnant?

We strongly recommend that you do not take part if you are pregnant.

What's the minimum age restriction?

The Waterpark is suitable for the age of 6+. Children aged under 8 MUST be supervised by a Parent or Guardian.

Do I have to be able to swim?

Yes, you need to be confident in the water and be able to swim 25 metres unaided.

Do you have lifeguards?

Yes all our lifeguards are fully trained and qualified, but don’t be fooled they are not there to simply watch, they take pride in offering you an experience that you will never forget.

Do I have to wear a life vest?

Yes, and we provide them for your safety and must be worn at all times.

Can Photos be Purchased?

Yes, photos are available from the snap shack. Please Note: The Snap Shack is operated by a subsidiary company, if you have any issues or questions regarding this service please call 07702 123599 or email [email protected].

Do I have to wear a wetsuit?

No, wetsuits are optional. Feel free to bring your own, or you can hire one on the day for £5 per person.

Do children have to be accompanied?

We recommend that children under 12 have an adult with them taking part on 1:3 ratio. A parent or guardian for all under 18’s must be present during your briefing to give consent for your child to take part. Children aged 6-7 MUST have an Adult supervising them.

What happens if its raining?

Well you’re going to get wet anyway, so a bit of extra water won’t hurt! We will only cancel a session if we get thunder and lightning. In that case we will do our best to delay the start time, move you to another session or offer a full refund.

How much does it Cost?

Please click HERE for latest Waterpark prices.

Do I have to be fit?

It is pretty physically demanding, you need to be able to pull yourself out of the water and tackle various obstacles. Being physically fit will certainly help.

Is it fun for adults as well as children?

Of course, why should the kids have all the fun? The Wibit park is challenging to both adults and children.

How long are the sessions?

Sessions are one hour long (half an hour on each lake. You can book back to back sessions is you wish, but most people find an hour enough as it is pretty physically demanding.

Can I cancel my session?

In the result of a cancellation, a 50% refund is available if cancelled more than 48 hours in advanced or full credit to be used at a later date in the same year. No refunds are available if cancelled within 48 hours of your session.

Can I wear swimming goggles?

Yes, if you can wear goggles if you wish.

Can I wear my glasses?

No. You will almost certainly lose or damage them on the Aqua Park. Prescription goggles are a good alternative.

Can I bring my waterproof camera?

Yes, but only cameras that are chest mounted are allowed on the Inflatable Water Park.

Do I have to wear shoes?

Yes, you must wear wetsuit or beach style shoes or grippy aqua socks. Trainers, flip-flops and crocs are not suitable. You can buy some grippy aqua socks on arrival.

Can I book my wetsuit hire online?

No, you can only hire these on arrival.

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