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Waterpark Questions and Answers

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General Questions and Answers
Mudtrail Questions and Answers
Waterpark Questions and Answers

Booked In Advance Online £17.50

Spectators FREE entry.

  • Wetsuit Hire: (£5.00 Per Person, Optional)
  • Aqua Sock Purchase: (£2.00 Per Person Optional)
  • On the day or on the phone booking fee (£1.00 per group)
  • You must wear footwear, bring your own wet shoes or grippy aqua socks or purchase socks on arrival!

Wetsuit hire and aqua sock purchase is available on arrival, not in advance.

It is pretty physically demanding, you need to be able to pull yourself out of the water and tackle various obstacles. Being physically fit will certainly help.

We recommend that you leave plenty of time for your journey, as we can’t let you onto the park if you miss your slot. We will try our best to help you, but will not give a refund for a missed session.

Well, you’re going to get wet anyway, so a bit of extra water won’t hurt! We will only cancel a session if we get thunder and lightning. In that case we will do our best to delay the start time, move you to another session or offer a full refund.

In the result of a cancellation, a 50% refund is available if cancelled more than 48 hours in advanced or full credit to be used at a later date in the same year. No refunds are available if cancelled within 48 hours of your session.

We recommend that children under 12 have an adult with them taking part on 1:4 ratio. A parent or guardian for all under 18’s must be present during your briefing to give consent for your child to take part.

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